Effective Date: 01.08.2025
Company: Alvora.io
Contact: support@alvora.io
Address: Copenhagen Business Park, Stamholmen 145–165, Hvidovre, Denmark
1. Introduction
Alvora.io (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website, use our services, or interact with us.
We comply with the EU General Data Protection Regulation (GDPR) and applicable Danish data protection laws.
2. Information We Collect
We may collect the following types of information:
a) Information you provide directly:
Name, company name, job title
Email address, phone number, billing details
Content submitted through forms or service requests
b) Information collected automatically:
IP address, browser type, device information
Website usage data (pages visited, time on site, referral sources)
Cookies and similar tracking technologies
c) Information from third parties:
Publicly available business data (e.g., LinkedIn, company websites)
Advertising platforms (Google Ads, Meta Ads, etc.) when managing campaigns
3. How We Use Your Information
We use your data for purposes including:
Providing and delivering our digital marketing services
Communicating with you (support, proposals, invoices, updates)
Improving our website, services, and client experience
Marketing and promotional purposes, where legally permitted
Complying with legal obligations
4. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
Contractual necessity – to deliver agreed services
Legitimate interest – to improve our services and communicate with clients
Consent – for marketing communications (you may withdraw consent anytime)
Legal obligation – where required by law
5. Data Sharing
We do not sell or rent your personal data. We may share it with:
Service providers and subcontractors who support our operations (e.g., hosting, analytics, advertising platforms)
Payment processors for invoicing and transactions
Legal authorities if required to comply with regulations
All third-party processors are bound by GDPR-compliant agreements.
6. International Data Transfers
If data is transferred outside the EU/EEA, we ensure it is protected using appropriate safeguards, such as EU Standard Contractual Clauses (SCCs).
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy or as required by law. When no longer needed, data will be securely deleted.
8. Your Rights under GDPR
You have the following rights:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to data processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at support@alvora.io.
9. Cookies & Tracking
Our website uses cookies and similar technologies to:
Improve user experience
Analyze website traffic
Provide relevant advertising
You can manage or disable cookies through your browser settings.
10. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
11. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the updated policy.
12. Contact Information
For questions or concerns about this Privacy Policy, please contact:
Email: support@alvora.io
Address: Copenhagen Business Park, Stamholmen 145–165, Hvidovre, Denmark