Effective Date: 01.08.2025
Company: Alvora.io
Contact: support@alvora.io
Address: Copenhagen Business Park, Stamholmen 145–165, Hvidovre, Denmark
1. Introduction
Welcome to Alvora.io. These Terms & Conditions (“Terms”) govern the use of our website, services, and digital marketing solutions. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Services
Alvora.io provides digital marketing services, which may include but are not limited to:
Search engine optimization (SEO)
Paid advertising campaigns (PPC, social ads, etc.)
Social media management
Email marketing
Branding, design, and content services
Analytics and reporting
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. Use of Services
You agree to provide accurate and up-to-date information when engaging with our services.
You may not use our services for unlawful purposes, fraudulent activity, or activities that could harm our reputation.
All accounts and access provided by Alvora.io remain our property and may be revoked in cases of misuse.
4. Fees & Payment
Pricing and payment terms are agreed upon in advance via contract, proposal, or invoice.
All payments must be made in the currency and method specified in the invoice.
Late payments may incur additional fees or suspension of services until payment is received.
5. Client Responsibilities
To ensure the success of your campaigns, you agree to:
Provide timely access to relevant accounts, data, and content.
Approve or respond to content, campaigns, and proposals within reasonable timeframes.
Comply with all applicable advertising policies (e.g., Google Ads, Meta Ads) and laws.
6. Intellectual Property
All intellectual property created by Alvora.io (such as campaign designs, strategies, reports, or materials) remains our property until full payment has been received.
Upon full payment, ownership of final deliverables is transferred to the client, unless otherwise stated.
Our pre-existing materials, frameworks, or methodologies remain our intellectual property.
7. Confidentiality
Both parties agree to keep all non-public business, technical, and marketing information confidential, unless disclosure is required by law.
8. Data Protection & Privacy
Alvora.io complies with the EU General Data Protection Regulation (GDPR).
Any personal data provided by clients will only be used for service delivery and internal business purposes.
Please review our Privacy Policy for more details on data handling.
9. Limitation of Liability
Alvora.io is not liable for indirect, incidental, or consequential damages, including lost profits or business opportunities.
While we strive for the best results, we do not guarantee specific outcomes such as ranking positions or revenue increase.
Our total liability for any claim will not exceed the total fees paid by the client for the services in question.
10. Termination
Either party may terminate the agreement with written notice, subject to any agreed contractual period.
Fees for services already delivered are non-refundable.
Upon termination, all outstanding payments become immediately due.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Denmark. Any disputes shall be subject to the exclusive jurisdiction of the courts of Copenhagen, Denmark.
12. Changes to Terms
Alvora.io reserves the right to update these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
Email: support@alvora.io
Address: Copenhagen Business Park, Stamholmen 145–165, Hvidovre, Denmark